Mobile +421 903 160 284

Complaint Details

If you have any complaints regarding our services, please contact us as soon as possible so we can address the issue promptly.

How to submit a complaint:

  • Email: bearwatchingsk.gmail.com
  • Phone: +421 903 160 284
  • Postal address: Slovakia Tours s.r.o. , Karpatske namestie 10/A, 83106 Bratislava

Please include the following information in your complaint:

  1. Your full name and contact details
  2. Date and time of the tour
  3. Description of the issue
  4. Any supporting evidence (e.g., photos, booking reference)
  5. Your preferred resolution

We will confirm receipt of your complaint within 1 working days and aim to resolve it within 2 days.