If you have any complaints regarding our services, please contact us as soon as possible so we can address the issue promptly.
How to submit a complaint:
- Email: bearwatchingsk.gmail.com
- Phone: +421 903 160 284
- Postal address: Slovakia Tours s.r.o. , Karpatske namestie 10/A, 83106 Bratislava
Please include the following information in your complaint:
- Your full name and contact details
- Date and time of the tour
- Description of the issue
- Any supporting evidence (e.g., photos, booking reference)
- Your preferred resolution
We will confirm receipt of your complaint within 1 working days and aim to resolve it within 2 days.